"If we want to start winning again we have to kick some butts and this has to be done as a matter of urgency," said Symcox, while speaking in a radio phone-in programme organised by the SABC national radio to examine why the national cricket side is not performing at its best recently.
Symcox was a studio guest along with the convenor of the selectors, Omar Henry.
Many listeners claimed that the cricketers were not playing to their best because of poor management.
They said before the national team embarked on its two test tour of India in November, changes must be made to the coaching squad and the captain must be given lessons in leading a team in international matches.
One listener said: "The team is not winning because they are not batting, bowling and fielding as international cricketers. They must get their basics right."
Omar Henry agreed that there should be improvements to the side but this must be done with the involvement of all role players.
"There's a lot of things in play and we must work together to find a solution to our losing streak", he said.
The national team, led by Graeme Smith, has lost its series against New Zealand and Sri Lanka over the past six months.
They lost the Test series 0-1 and the one-day internationals 0-5 against Sri Lanka. They have also not performed to expectations in the recent ICC Champions Trophy tournament in England.